Comments on: 6 Helpful Tips for Dealing With (P.I.T.A.*) Clients http://www.nikibrown.com/designoblog/2010/06/27/frustrating-design-clients/ A Blog about all things design! Thu, 22 Dec 2011 16:03:51 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: MissKM http://www.nikibrown.com/designoblog/2010/06/27/frustrating-design-clients/comment-page-1/#comment-11562 MissKM Fri, 25 Feb 2011 22:46:31 +0000 http://www.nikibrown.com/designoblog/?p=4324#comment-11562 I think just knowing that other designers are experiencing the same problem as me is helpful! I have a client at the moment who is trying to dominate the project, rather than working alongside me. She wants all the bells and whistles (fancy page transitions, music, Flash intro and arty interactive photo gallery) for a rock bottom price - but is eating up all my time with rambling phone calls and e-mails - and pushing me into directions that I have advised against. I'm about half way through the project with only a 1/3 of the budget left.... not sure whether to cut my losses now and refund the deposit because I know it's going to go over budget - and because she wants so many 'things' on her site, I'm going to have to continually answer questions if she wants to change anything later on. I always try to think the best of people up front, but I'm thinking I need to cut them off right near the beginning if I get a bad feeling. I'm not sure some of these people even care if you go to all the effort of outlining everything in detail because they're not organised themselves and don't pay attention. But I guess you can only try. Ah! Thanks for the vent! I think just knowing that other designers are experiencing the same problem as me is helpful! I have a client at the moment who is trying to dominate the project, rather than working alongside me. She wants all the bells and whistles (fancy page transitions, music, Flash intro and arty interactive photo gallery) for a rock bottom price – but is eating up all my time with rambling phone calls and e-mails – and pushing me into directions that I have advised against. I'm about half way through the project with only a 1/3 of the budget left…. not sure whether to cut my losses now and refund the deposit because I know it's going to go over budget – and because she wants so many 'things' on her site, I'm going to have to continually answer questions if she wants to change anything later on. I always try to think the best of people up front, but I'm thinking I need to cut them off right near the beginning if I get a bad feeling. I'm not sure some of these people even care if you go to all the effort of outlining everything in detail because they're not organised themselves and don't pay attention. But I guess you can only try.

Ah! Thanks for the vent!

]]> By: Chris http://www.nikibrown.com/designoblog/2010/06/27/frustrating-design-clients/comment-page-1/#comment-9319 Chris Mon, 28 Jun 2010 22:34:44 +0000 http://www.nikibrown.com/designoblog/?p=4324#comment-9319 I don't take them. That is how I deal with them. I have become fairly good at recognizing which ones will end up being a PITA. I also avoid the "black helicopters" - the ones that talk about conspiracy theories and the black helicopters that fly over their house. My recent post <a href="0" rel="nofollow">If you register your site for free at </a> I don't take them. That is how I deal with them. I have become fairly good at recognizing which ones will end up being a PITA. I also avoid the "black helicopters" – the ones that talk about conspiracy theories and the black helicopters that fly over their house.
My recent post If you register your site for free at

]]> By: Ivan Tolmachev http://www.nikibrown.com/designoblog/2010/06/27/frustrating-design-clients/comment-page-1/#comment-9318 Ivan Tolmachev Mon, 28 Jun 2010 22:21:52 +0000 http://www.nikibrown.com/designoblog/?p=4324#comment-9318 I find the process described here very useful for any client who you work with for the first time. It gives you value in the client's eyes and proves you know what you're doing. I find the process described here very useful for any client who you work with for the first time. It gives you value in the client's eyes and proves you know what you're doing.

]]>